Terms of Service
Effective: January 1, 2026
Last updated: August 8, 2026
These Terms of Service ("Terms") are a binding agreement between Praiadorego LLC, a Florida limited liability company ("Vortoc," "we," "us," or "our"), and the person or entity accessing or using the Services ("Customer," "you," or "your"). By clicking to accept, creating an account, ordering Leads, or using the Services, you agree to these Terms. If you use the Services for an organization, you represent that you can bind it.
1. The Services and Vortoc's role
Vortoc is an independent data-intelligence, lead-generation, and lead-management technology ecosystem. The Services may collect, license, compile, standardize, organize, match, analyze, enrich, score, filter, and deliver information from public records and other lawful sources to identify event-based market intelligence, including divorce, probate, estate, property, lien, foreclosure, and similar categories ("Lead Data" or "Leads").
Vortoc is not a mortgage company, mortgage lender or broker, real-estate company or brokerage, law firm or legal-referral service, insurance agency or producer, financial institution, consumer reporting agency, investigator, or provider of any downstream professional service. Vortoc does not originate loans, broker property, provide legal or tax advice, underwrite insurance, determine eligibility, represent a consumer, or endorse a Customer.
2. Leads are data, not consent or referrals
A Lead derived from a filing, record, licensed dataset, or other source does not mean the person contacted Vortoc or the Customer; asked for information, a quote, or professional services; consented to calls, texts, prerecorded or artificial-voice messages, automated dialing, email, direct mail, profiling, or advertising; has an established business relationship with Vortoc or the Customer; is eligible for, interested in, or suitable for any product or service; or waived any federal, state, or local privacy, solicitation, or consumer-protection right.
Unless a specific product is conspicuously labeled "consumer inquiry," "opt-in lead," or similar and is accompanied by separate consent evidence, Customers must treat every Lead as non-inquiry, non-consented data. A public record's availability does not by itself authorize marketing or eliminate other legal restrictions.
3. Eligibility, accounts, and access
You must be at least 18, have legal capacity, provide accurate account information, maintain account security, and promptly notify Vortoc of unauthorized use. Accounts are organization-specific, nontransferable, and limited to authorized users. You are responsible for their conduct. Vortoc may require identity, business, license, purpose, and compliance verification before or after access.
4. Orders, subscriptions, and fees
Orders, plan descriptions, statements of work, and online checkout terms are incorporated into these Terms. Fees, delivery cadence, geography, category, quantity, renewal, taxes, refund eligibility, and cancellation rules are stated at checkout or in an order form. Except where law or an order form requires otherwise, fees are nonrefundable after access or delivery. Vortoc may correct obvious pricing or quantity errors before fulfillment. Customer may not initiate an improper chargeback.
5. License and restrictions
Subject to payment and compliance, Vortoc grants Customer a limited, revocable, nonexclusive, nontransferable license to use purchased Lead Data internally for the disclosed, lawful business purpose. No ownership transfers. Customer may not resell, sublicense, publish, expose, scrape, reverse engineer, pool, append to an unrestricted repository, or provide Lead Data to any third party except an approved service provider bound by confidentiality, security, deletion, and use restrictions at least as protective as these Terms.
Customer must comply with the Data Use & Lead Purchase Agreement, Acceptable Use Policy, channel policies, FCRA notice, and all applicable laws. The strictest applicable rule controls.
6. Customer's independent compliance responsibility
Customer, not Vortoc, selects the purpose, audience, channel, timing, content, frequency, technology, and seller on whose behalf outreach occurs. Before any use, Customer must determine and document the law that applies, including federal, state, and local telemarketing, privacy, licensing, professional-conduct, advertising, fair-housing, anti-discrimination, consumer-finance, and data-broker rules.
Customer must obtain and preserve any consent, permissible purpose, license, registration, bond, disclosure, or relationship required for its use. Screening or compliance tools provided by Vortoc are aids, not legal determinations or safe harbors. Customer must apply its own suppression lists and use current registries as required.
7. Sensitive event treatment
Divorce, probate, death, financial distress, foreclosure, and similar events can be sensitive and time-critical. Customer must use restrained, accurate, respectful messaging; avoid implying inside knowledge, government affiliation, urgency not supported by facts, guaranteed outcomes, or knowledge of nonpublic circumstances; and stop outreach upon request. Customer may not contact represented persons in a manner prohibited by professional rules or exploit grief, incapacity, distress, or vulnerability.
8. Privacy requests and suppression
Customer must honor all legally valid privacy, opt-out, deletion, correction, limitation, and do-not-contact requests it receives, and promptly communicate to Vortoc any request relating to Vortoc-originated data by emailing [email protected]. Customer may not use data that Vortoc identifies as suppressed, deleted, expired, restricted, or recalled. Customer must flow restrictions to its vendors and delete affected copies unless retention is legally required.
9. Monitoring and enforcement
Vortoc may conduct risk-based diligence, require certifications or evidence, use test records, investigate complaints, limit exports, suspend channels or accounts, quarantine data, require deletion attestations, or terminate access. Vortoc is not obligated to preapprove campaigns or continuously monitor Customer. Suspected unlawful activity may be preserved and disclosed to regulators, courts, law enforcement, or affected partners as legally permitted.
10. Intellectual property and feedback
Vortoc and its licensors retain all rights in the Services, software, documentation, methods, compilations, models, scoring, branding, and non-customer source data. Customer retains its preexisting materials. Customer grants Vortoc a worldwide license to host and process Customer-provided data solely to provide, secure, support, and improve the Services, subject to the Privacy Policy and applicable contract. Feedback may be used without restriction or attribution.
11. Confidentiality
Each party will protect the other's nonpublic business, technical, security, and contractual information using reasonable care and use it only to perform the agreement. Lead Data is Vortoc confidential information even if individual elements may originate from public records. Exceptions apply to information independently developed, rightfully received without duty, publicly available without breach, or required to be disclosed by law after notice when permitted.
12. Third-party services and sources
The Services may depend on courts, recorders, agencies, vendors, communications providers, identity-resolution services, maps, or other third parties. Their availability, timing, definitions, and terms may change. Vortoc does not control third-party systems and may modify or discontinue affected features.
13. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND LEAD DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE." VORTOC DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, TIMELINESS, UNIQUENESS, EXCLUSIVITY, RESULTS, LEGAL COMPLIANCE, CONTACTABILITY, AND FITNESS FOR ANY REGULATED OR ELIGIBILITY PURPOSE. VORTOC DOES NOT WARRANT THAT A PERSON IS THE SUBJECT OF A RECORD, THAT CONTACT INFORMATION BELONGS TO THAT PERSON, OR THAT USE IS LAWFUL IN A PARTICULAR CAMPAIGN.
14. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VORTOC WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOST PROFITS, REVENUE, GOODWILL, DATA, OR OPPORTUNITY; OR CUSTOMER OUTREACH, CLAIMS, FINES, REGULATORY ACTIONS, OR PROFESSIONAL SERVICES. VORTOC'S AGGREGATE LIABILITY ARISING FROM THE SERVICES WILL NOT EXCEED THE AMOUNT CUSTOMER PAID VORTOC FOR THE AFFECTED SERVICES IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THIS SECTION DOES NOT LIMIT LIABILITY THAT CANNOT LAWFULLY BE LIMITED.
15. Indemnification
Customer will defend, indemnify, and hold harmless Vortoc and its affiliates, personnel, and providers from third-party claims, investigations, penalties, losses, and reasonable legal fees arising from Customer's outreach, content, services, legal or regulatory noncompliance, breach, misuse of Lead Data, or violation of another person's rights. Vortoc will provide prompt notice and reasonable cooperation; Customer may not settle in a manner admitting fault by or imposing obligations on Vortoc without consent.
16. Suspension and termination
Vortoc may suspend or terminate for nonpayment, security risk, suspected unlawful use, complaint volume, breach, regulatory request, source restriction, or risk to a person or the Services. On termination, access ends and Customer must cease use and securely delete Lead Data, except for data retained under a documented legal duty or suppression record. Sections intended by nature to survive will survive.
17. Disputes; governing law
These Terms are governed by the laws of the State of Florida, without regard to conflicts rules. Before filing, the parties will give written notice to the other and attempt informal resolution for 30 days. Any dispute that is not resolved informally will be brought exclusively in the state or federal courts located in Florida, and each party consents to personal jurisdiction there. Nothing in this section limits a regulator's authority, a small-claims right, or any right that cannot lawfully be waived.
18. General
These Terms and incorporated documents are the entire agreement for the Services and control over conflicting purchase-order boilerplate. Customer may not assign without consent; Vortoc may assign in a merger, financing, reorganization, or sale. If a provision is unenforceable, it will be narrowed and the rest remains effective. No waiver is continuing. Force-majeure events excuse delay where lawful. Notices may be electronic; legal notices to Vortoc must be sent to [email protected]. Updates will be posted with a revised date and, when legally required, additional notice or renewed assent.